Engagement on a website has historically been limited to an automated bot or to a chat window. But what if you could have an engagement solution that worked better than a bot and costs less than having a dedicated person answering chat requests?
Improve and Increase Engagement
Imagine a website tool where every visitor is greeted by your staff, saying hello, and asking a simple question about your customers’ visit? A system that would allow you to interact face-to-face with your audience & build stronger business relationships. Now imagine the payroll required to do that with every visitor! What if there was a way to engage personally with pre-recorded, short video clips, that would enable your customer to reply with a video of their own or even a text or email that your sales or marketing staff would respond to, engaging your prospect in a meaningful conversation?
Enter videoask.com
Videoask engages visitors to your website with a short, friendly video message. At the end of the welcome message they are provided a few options to take. For example, the greeting video could ask the visitor if they are interested in video surveillance, access control, or an integrated solution. Once the visitor answers the question, the engagement has started. Now, that person can be directed to a video related to the topic they are interested in or even send a follow-up text message, video reply, or email to your team.
Build Trust
When your customers can see your face and hear your voice, they’ll be more connected to your team and brand. The most engaging technology on the web is the human face. Videoask is designed to help you engage at a new level during every customer interaction.
A Video Funnel
Consider the opportunity for personal engagement Videoask would present if your customers could watch short videos in the order that makes sense to them about the topic of their choice. Bots used to try to accomplish this with simple text displays or web page redirects, however, endless scrolling and impersonal chat window sessions usually end in frustration.
With short video clips, your customer will be gratified with the personal feel of the interaction.
Video Messaging
Just login to the Videoask dashboard, push the record button, ask a question that your customers may commonly ask, and share your new link. Customers can respond via video, audio, and text. Following up is simple, just hit reply to keep the conversation going. Every interaction is recorded, transcribed, and organized
Additional Uses
Videoask can be used for a variety of lead generation efforts related to systems sales and support as well as a few others like:
- Service requests
- Troubleshooting technology
- Feedback about service experiences
- Recruitment processing
- Testimonial recording
Engagement for Growth
Whether you’re considering a website makeover or looking for ways to improve the visitor experience on your existing website, video content will give your company an edge over your competitors, especially when that video content is interactive and engaging.
The Vector Firm has decades of experience in creating and maintaining website strategies that engage customers, generate leads, and result in life-long customer satisfaction.
Contact the Vector Firm to discuss your marketing needs.
